Customer Insights Officer
🏢 Abu Dhabi Islamic Bank - Egypt
📍 Cairo, Egypt💼 On-site⏰ Full-time
📋 Job Description
Accountabilities:
Conducts visits to the branches to check service quality and customer satisfaction to ensure service excellence and raise customer experience.
Prepares monthly reports showing Service gaps and customer pain touch points across different bank channel.
✅ Qualifications
Accountabilities:
Conducts visits to the branches to check service quality and customer satisfaction to ensure service excellence and raise customer experience.
Prepares monthly reports showing Service gaps and customer pain touch points across different bank channel.