Customer Service Back Office Support Senior Specialist
🏢 Mercedes-Benz Egypt
📍 Cairo, Egypt💼 On-site⏰ Full-time
📋 Job Description
Main tasks:
1- Debit/Credit Notes processing:
Issuing Credit and Debit Note requests to accounting relevant to ALL service & parts topics (e.g.: Dealers’ 8% Parts Margin for Warranty Plus claims, Audatex Cross-Charging, Service Packages Incentive, OTD’s, WMI, warranty claim audit and claim processing, Dealer Bonus Pay-out.. etc.)
✅ Qualifications
Main tasks:
1- Debit/Credit Notes processing:
Issuing Credit and Debit Note requests to accounting relevant to ALL service & parts topics (e.g.: Dealers’ 8% Parts Margin for Warranty Plus claims, Audatex Cross-Charging, Service Packages Incentive, OTD’s, WMI, warranty claim audit and claim processing, Dealer Bonus Pay-out.. etc.)